HistoricalStats

constructor(date: String, computedAt: Timestamp? = null, pendingCount: Long? = null, actionedCount: Long? = null, escalatedCount: Long? = null, inboundCount: Long? = null, actionRate: Long? = null, avgHandlingTimeSec: Long? = null)

Parameters

date

The calendar date this snapshot covers (YYYY-MM-DD).

computedAt

When this snapshot was last computed.

pendingCount

Number of reports not closed at time of computation.

actionedCount

Number of reports closed during this day.

escalatedCount

Number of reports escalated during this day.

inboundCount

Reports received during this day.

actionRate

Percentage of reports actioned (actionedCount / inboundCount * 100), rounded to nearest integer.

avgHandlingTimeSec

Average time in seconds from report creation (or moderator assignment) to close.